Privacy policy

Privacy Policy

Last updated: October 8, 2025

At Artivana, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you shop with us.

Information We Collect

We collect information that you provide directly to us, including:

  • Name, email address, phone number, and shipping address
  • Payment information (processed securely through our payment processors)
  • Purchase history and product preferences
  • Home decor style preferences
  • Communications with our customer service team

We also automatically collect certain information when you visit our store, including:

  • Device information and IP address
  • Browser type and operating system
  • Pages viewed and links clicked
  • Shopping behavior and style preferences

How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your purchases and account
  • Provide customer support and respond to your inquiries
  • Send promotional emails and home decor inspiration (with your consent)
  • Personalize your shopping experience
  • Improve our products, services, and website experience
  • Prevent fraud and enhance security

Information Sharing

We do not sell your personal information to third parties. We may share your information with:

  • Service providers who assist in order fulfillment, payment processing, and shipping
  • Marketing platforms (with your consent) to provide relevant content
  • Law enforcement or regulatory authorities when required by law

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • Access, update, or delete your personal information
  • Opt-out of marketing communications
  • Request a copy of your data
  • Lodge a complaint with a data protection authority

To exercise these rights, please contact us using the information provided at the bottom of this policy.

Cookies

We use cookies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the effective date.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call or email us at artivana01@outlook.com